1. Eligibility for Returns:

  • Items must be returned within 30 days of receipt.
  • Products must be unused, in their original packaging, and in the same condition as when received.
  • Certain items, such as perishable goods, custom products, and digital downloads, are not eligible for return.

2. Process for Returns:

  • To initiate a return, please contact our customer service team at [email/contact information].
  • Once your return is approved, we will provide you with a return shipping label.
  • Please ensure the package is securely sealed and send it to the provided address.

3. Refunds:

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within [number] days to your original payment method.
  • Shipping costs are non-refundable, except in cases where the return is due to our error.